Critical Success Factors for PeopleSoft Chatbot Deployments

PeopleSoft customers can unleash the true potential of pre-built chatbots and the ODA platform through a methodical approach for identifying and connecting to right channels, extending the pre-built skills with Q&A and Dialog Flow and integrating with necessary back-end systems.

Finding your place in the Cloud Herd

Regardless of the advancements made in PeopleSoft product in recent years and significant investments from the customers themselves to upgrade and modernize their PeopleSoft systems, for some of them, there seems to be lingering question about the inevitable “When do we move to Cloud applications (SaaS)?”. While there are genuine reasons to evaluate Cloud applications,…